Return & Exchange Policy

- We are committed to ensuring customer satisfaction. Our return and exchange policy applies to all products available in our store, subject to the terms and conditions outlined below.

- All products purchased from our store are eligible for return or exchange in accordance with the conditions stated in this policy.

- Products may be returned or exchanged only if they are in their original condition as received and remain in their original packaging.

- Return and exchange requests will be reviewed and approved within 3 business days.

- Once a return or exchange request is approved, our courier will arrive to collect the product within 3–5 business days.

- To request a return or exchange, please contact us via WhatsApp using the number provided on your shipping label, or reach out to us through the Contact Us page on our website.

- If the product you received is defective, damaged, or does not function as described, please send us clear photos of the product along with your city, address, and order number. This will help us arrange an exchange for another product, where applicable.

- If the product you receive is significantly different from its description on our website's product page, you will be entitled to a full refund.